Travels from: Queensland
Energetic speaker specialising in sales, customer service and communication
Categories: Communication, Customer Service, Sales, Social Media, Women in Business
Full Presenter Profile & Bio
As an energetic and humorous speaker, Amanda Stevens delivers an impactful presentation that covers the fundamentals of sales, marketing and customer service, all with a twist. She takes her audiences on journey through the human mind and teaches applicable skills and techniques that are based on relationships, gender differences and human communication.
With powerful take-away sales, marketing and customer service strategies that offer the perfect antidote for today’s economic climate, Amanda’s presentations can be tailored for any industry and are infused with the unique insight of someone who has consulted for everyone from small businesses through to Fortune 500 companies across the globe.
Having spoken at over 400 conferences, Amanda shares her message that packs a punch in entertainment value and leaves your audience with ideas that are relatable, memorable and applicable.
Amanda is the author of five books, including ’PurseStrings: New, Proven Ways of Reaching the Hearts and Minds of Today’s Real Consumer’. She is a regular media commentator and is passionate about bringing the latest research, trend data and industry-specific case studies to each presentation, ensuring the message is tailored, focused and achieves maximum impact.
She is a former Young Businesswoman of the Year and Young Australian of the Year (NSW), having been awarded the prestigious Centenary Medal by the Governor General for business innovation.
Amanda also offers a variety of workshops which have been designed as optional add-ons to her keynotes. They can be mixed and matched to suit any audience and objectives.
- The Experience Economy: Navigating the New Path to Brand Loyalty - explore the details of why consumers are still seeking experiences and how you can create a brand that is worthy of loyalty
- Word-of-Mouth to Word-of-Mouse: Building Brand Advocate Click by Click - this workshop teaches practical strategies for brands to move conversations online and create social media advocacy.
- Same, Same but Different: How to Tailor your Sales and Marketing Efforts for Different Generations - Amanda delves into the role of generational segments on sales and marketing, giving audiences a powerful take-away framework to utilise
- Fifty Shades of Grey: The Emerging Opportunity of the Boomer Generation - Amanda outlines key social trends driving behaviour and how brands can exploit what is widely regarded as an untapped market.
Amanda, as always has such an insightful, engaging and very entertaining approach to customer experience and can relate this back to any industry and the real estate one in particular, we will definitely be looking at having her speak again at future events.
Amanda was lovely. Amanda was at our venue early and was able to step in and conduct her presentation earlier than scheduled. I am so grateful to her for this. Her presentation was also very well received by our delegates.