Matthias Kroener - Leadership - Leading expert in disruptive and customer-centric ...

Travels From United Kingdom

Speaker Topics

Is M&A the Abbreviation for Murder & Assassination?

How incumbent banks can embrace and tackle the world of fintech innovation. The financial services industry is currently facing a perfect storm of disruption and upheaval, and the challenges that lie ahead will require an unprecedented level of agility and adaptability. To survive and succeed, organizations must be ready to anticipate, prepare for and pre-empt this disruption. In this presentation, Matthias will uncover the specific challenges faced by incumbent banks. He will also take a look at the business life cycle of an established bank and see why banks need to radically change their approach - and make some tough decisions. Read less

Maximum Service. Maximum Customer Engagement.

The essential guide to understanding and engaging the next generation of Financial Services customers. No organization or business can afford to ignore the digital consumer. With roots in the hotel/hospitality industry, Matthias gained extensive practical knowledge and understanding of delivering customer-centric services and solutions. He understood early on that digital technologies will allow a superior customer experience. Having created two online banks himself (with a strong customer-centric drive at its core) Matthias has a unique insight into digital customer behaviour. His insight into regulatory environments combined with a deep understanding of technological trends has enabled Matthias to build bridges between the traditional banking world and fintech-powered digital banking platforms. Read less

Open Banking: The game changer

Why regulators and technology are working hand in hand to be the strongest game changers for retail banking. Open Banking is transforming the way banks operate, how they engage with customers and the products and services they provide. It has become a global phenomenon supported by regulations such as PSD2 and the UK’s Open Banking initiative but driven by consumer expectations, business needs and rapid technological development. Being with Fidor's BtB offer at the forefront of the Banking-as-a-Service market development, Matthias identifies the challenges banks face and discusses the key components and characteristics of a successful future banking platform. With less direct customer interaction, new business models and partnerships with non-banking players will play a crucial role in a bank's efforts to integrate with their customers’ lifestyles, interests and needs. Read less

The Future of Banking

Why your retail bank, as you know it today, will disappear. The financial services industry is currently facing a perfect storm of disruption and upheaval, and the challenges that lie ahead will require an unprecedented level of agility and adaptability. Open Banking is transforming the way banks operate, how they engage with customers, and the products and services they provide. With less direct customer interaction, new business models and partnerships with non-banking players will play a crucial role in banks' efforts to integrate with customers' lifestyles, interests and needs. Read less

Matthias Kroener

Leading expert in disruptive and customer-centric business models

As CEO and co-founder of Fidor Group, Matthias Kroener’s mission is to innovate and disrupt the financial services industry.

Matthias made a name for himself when he co-created Europe’s first digital bank and online broker, DAB Bank. Serving as their CEO, Matthias brought the bank through a successful IPO in 1999, as well as a beneficial acquisition of Selftrade in 2000.

Having created Fidor’s digital financial service technology provider, Fidor has quickly become a pioneer in the global fintech industry. With offices around the world, Fidor now operates in global hubs like Dubai, New York and Singapore, where it continues to break new ground in financial services. Fidor has operated in BtoC and BtoB, and has been recognised with a string of awards and accolades.

Drawing upon decades of experience in the industry, Matthias is a popular keynote speaker for his insight with start-up companies looking to disrupt existing industries. He also lends his expertise as an incubator, senior digital advisor, founder and investor.