Travels From Queensland
Speaker Topics
It’s All About Attitude
This is a fun filled yet highly practical keynote that is extremely applicable for what businesses have had to go through over the last few years. This keynote centres itself around how Justin took his last $50 and turned it into a Global brand in just 6 years. Tis was at a time when the internet had not really become “a thing”, when social media was not even a thought bubble , and when old school relationship building was the cornerstone of business success. This is all about “old school in the new way”.
This Keynote is all about resilience, adaptability and simplicity being the keys right now.
Read lessThe Year of The Customer: Creating a Competitive Edge
Customers / Clients are crying out for engagement, entertainment, experience and connection. This keynote will show the audience that if they apply the “6 Non-Negotiables” that Justin will talk about, they then will create raving fans out of their customers and clients who will spend more, refer more and stay loyal longer.
Understanding the customer / client journey and what they go through to do business with any business will unlock a greater lever of success with those customers.
This Keynote is perfect for an audience to see that “customer service” is more than a department of a throw away statement, it is an Attitude.
Delivered with humour and honesty and drawing on decades of experience, your audience will leave with practical tools to drive their success and that of your organisation.
Read lessJustin Herald
2005 International Entrepreneur of the Year and Best-selling Author
In 1995 at the age of 25, Justin started his first business with only $50 to his name by printing t-shirts and selling them at markets. Since then, Attitude Inc has grown into an international success, turning over more than $20 million per year.
In 2005, Justin was named the "International Entrepreneur of the Year".
Justin is a previous recipient of the Future Leaders Award, which recognised him as one of the 50 most influential leaders of the next generation in Australia.
Due to his business's amazing success and growth, Justin's story has been shown on TV shows, including A Current Affair, The Today Show and Sunrise. In addition, he has been featured on radio stations and print media, such as The Age and the Daily Telegraph. He has also been described as "One of Australia's brightest marketing success stories" by the Sydney Morning Herald.
Justin is passionate about helping business owners take their business and their skills to the next level. As a result, he created Customer Culture, one of Australia's leading customer service and customer engagement training companies, and currently serves as its Managing Director. Here, business owners and staff are taught how to provide excellent service and, more importantly, why it is needed.
He is also the creator and founder of Junior Entrepreneur. This program teaches budding young entrepreneurs how to take their ideas and turn them into a business. It has had global success and Justin's website, justinherald.com, receives thousands of hits a month.
With his vast experience and passion for helping businesses grow to the next level, Justin is one of Australia's most sought-after speakers and personally mentors over 100 business owners each year. He has engagements book all over Australia and internationally, giving presentations in front of 150,000 people per year.
Justin is dedicated to ensuring your business has a competitive edge over your competitors. He has published eight books that have gone on to become international bestsellers. Furthermore, his knowledge and understanding of people give him the ability to drive them to succeed. His ability to encourage staff and management will ensure the ongoing success of both the business and personnel.