Leading the Conversation on Emotional Agility and Management Innovation
Dr. Susan David, a distinguished psychologist and award-winning author, holds a PhD in Clinical Psychology with a post-doctorate in emotions research from Yale University. She currently serves on the faculty at Harvard Medical School and co-founded the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate, in 2009. Her influential work has earned her a place on the Thinkers50 global list of top management thinkers.
Susan is renowned for her expertise in emotional agility, human motivation, and organisational change. As a highly sought-after management consultant and executive coach, she advises Fortune500 companies and global organisations across various sectors, including financial services, information technology, healthcare, utilities, pharmaceuticals, and mining. Her clients include Ernst and Young Global, JP Morgan Chase, Nestlé, the World Economic Forum, the United Nations Development Program, BHP Billiton, and GlaxoSmithKline, among many other multinational firms. Susan can frequently be seen working in the areas of personal leadership, culture, engagement, and people strategy.
She also authored the #1 Wall Street Journal bestseller, Emotional Agility, a groundbreaking exploration of how to manage and accept emotions productively. This work earned her the Harvard Business Review’s Management Idea of the Year and the Thinks50 Breakthrough Idea awards. Susan is a prolific writer and speaker, contributing regularly to esteemed publications such as the Harvard Business Review, New York Times, and Wall Street Journal. Her TED Talk on emotional agility has been viewed by over 10 million people worldwide, showcasing her ability to inspire change and resilience.
In addition to her acclaimed books, Susan edited significant works including ‘Beyond Goals: Effective Strategies for Coaching and Mentoring’, and ‘The Oxford Handbook of Happiness’ with a foreword by His Majesty the King of Bhutan – the first country to measure Gross National Happiness (Oxford University Press, 2013). Susan is also a frequent contributor to the Harvard Business Review and her research has been featured in TIME, Fast Company, the Wall Street Journal, and Inc.com. Her article on Emotional Agility stayed on Harvard Business Review’s “Most Read” list for months, with nearly a quarter of a million downloads, It was named an “Idea that Shaped Management” and won the Thinkers50 Breakthrough Idea Award.
In 2016, Susan co-led the first all-female expedition to Antarctica, aimed at advancing woman’s influence in science. Her commitment to empowering women and promoting diversity further underscores her role as a thought leader and advocate for positive organisational cultures. Susan David’s contributions to psychology and management have cemented her reputation as a transformative thinker and influential voice in today’s business landscape.