Outstanding organizations are built on a culture of flexibility, teaming, innovation, inclusion, and customer-centricity. Yet, complexity conspires against culture, creating rigidity, stifling creativity, and weakening relationships. Susan explores the critical, internal psychological habits of emotional agility that enable people to engage, drive culture, team, be resilient, and thrive. She teaches attendees how being hooked by thoughts, emotions, and stories hinders thriving and shows a set of essential practical steps to cultivate emotional agility. Susan inspires audiences to think, feel, and act differently with deeply impactful and positive outcomes for themselves, their colleagues, and their organizations.
While we strive to strengthen our personal relationships, conquer our bad habits, get ahead in our careers, and parent more effectively, we often get caught in negative emotional and behavioral patterns that prevent us from moving forward. By building awareness of our own and others emotional nature and learning to face feelings and unhook from thoughts that hinder us, we are able to change our actions to match our values. Susan explores critical emotional agility habits that enable people to be resilient, adaptive, and to thrive. Susan shows how emotional agility enables people to remain compassionate, curious and courageous in times of challenge, and bring their best selves to life and work. She inspires audiences to think, feel, and act differently with deeply impactful and positive outcomes for themselves, their families, colleagues, and communities.
Internationally recognized thought leader on the topics of business and psychology
Susan David has a PhD in Clinical Psychology and a post-doctorate in emotions research from Yale. She is on faculty at Harvard Medical School and is co-founder and co-director of the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. She has been awarded many prizes and scholarships for her academic work.
Named on the Thinkers50 global list of the top management thinkers, Susan has a passion for keynote speaking and management consulting, and is a renowned executive coach, who applies her knowledge of emotions, human motivation and change to individuals and organizations. She frequently works in the areas of personal leadership, culture, engagement, and people strategy.
Susan has been an advisor to numerous leaders faced with difficult situations, including mergers and acquisitions, leadership transitions, and strategic revisions. She routinely consults at the most senior levels of Fortune 500 companies, and with other global organizations from industries as diverse as financial services, information technology, healthcare, utilities, pharmaceuticals, and mining. Her world-wide client list includes Ernst and Young Global, the World Economic Forum, the United Nations Development Program, BHP Billiton, JP Morgan Chase, GlaxoSmithKline, and Nestlé, among many other multinational firms.
She edited the definitive Oxford Handbook of Happiness with a foreword by His Majesty the King of Bhutan – the first country to measure Gross National Happiness (Oxford University Press, 2013). She also edited Beyond Goals: Effective Strategies for Coaching and Mentoring (Gower, 2013). She is a frequent contributor to the Harvard Business Review and her research has been featured in TIME, Fast Company, the Wall Street Journal, and Inc.com, among other major publications. Susan’s article Emotional Agility stayed on Harvard Business Review’s “Most Read” list for months. In a short time, nearly a quarter of a million people had downloaded it, and it was named by Harvard Business Review as an “Idea that Shaped Management” and was the winner of the Thinkers50 Breakthrough Idea Award. Its popularity was the impetus for her book by the same name, published by Penguin (Avery) which was named a #1 Wall Street Journal Best seller and has been translated into multiple languages. Susan’s TED Talk on the topic went viral with over 1 million views in its first week of release. She is a frequent contributor to the Harvard Business Review, New York Times, Washington Post, Wall Street Journal, and guest on national radio and television.
In December 2016 she co-led the first all-female expedition to Antarctica – it’s aim being to increase the influence and impact of women in science.