Travels from: Victoria
An international conference speaker on workplace culture
Categories: Business Speakers, Human Resources
Full Presenter Profile & Bio
Steve Simpson is an international speaker, consultant and author. He is passionate about the importance of culture and how that can change the way we do business.
Having been featured at two World Conferences on Customer Service Management, Steve is known for his extensive experience and knowledge on consumers. His clients include Bayer Australia, Commonwealth Bank, Kmart Australia, National Australia Bank, Toyota Australia, Zurich Australia as well as many more large corporations.
Previously, Steve was a Chapter President of the Australian Customer Service Association, and he has been an evaluator in the Australian Customer Service Awards.
Holding a Master's Degree, Steve has been the author of two books, and helped co-author another two books.
Steve Simpson’s contribution to the conference was first-class: a stimulating, persuasive, convincing and valuably provocative overview of the ground rules which actually underpin the reality of corporate life
Institute of Customer Service
Steve is a breath of fresh air as a presenter. He captivated and engaged the whole group at the conference. His approach to talking about and approaching the unwritten ground rules (UGRs) in organisations was both refreshing and genuine
Bass Coast Health
Steve Simpson is one of those rare presenters who is able to convey a powerful message simply. In an engaging and entertaining presentation, he was able to clearly explain the importance of unwritten ground rules
Your presentation was indeed one of the best. A cracking presentation: engaging, insightful, inspirational, thought-provoking
COBA Vision UK
Just when you though every leadership concept had been identified in the management world! The management of UGRs and organisational culture is THE leadership imperative of this era.
Holy Spirit Home