Travels From Western Australia
Speaker Topics
Empathy Is Not What You Think It Is
Everyone is talking about empathy. Almost everyone is getting it wrong. You do NOT have to agree with someone to be empathetic, and that misunderstanding is costing your teams.
Most people confuse empathy with sympathy: softening the message, agreeing with the emotion, avoiding the hard truth. That is not emotional intelligence. Real empathy means understanding someone's perspective without losing your own. You can hold the line AND hold the human. Amy shows exactly how.
? Know the real difference between empathy and sympathy
? Connect deeply without caving or losing accountability
? Build trust and have hard conversations at the same time
Ideal for: Leadership, healthcare, HR summits, DEI events, government, professional services
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Humans Still Win: EI in the Age of AI
AI can process. It cannot feel. The organisations that win are the ones that back human emotional intelligence.
Your people are asking: 'Am I still relevant?' This session gives them an honest, energising answer. Amy unpacks what emotional intelligence looks like in an AI-saturated workplace, how to lead humans through technological change, and why self-awareness and empathy are now your greatest competitive advantage.
? Lead human teams through AI-driven change
? Know which EI skills matter most right now
? Build a culture where humans and technology thrive together
Ideal for: Technology, HR conferences, leadership summits, all-industry events
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More Voices, More Conflict: The Conversation Advantage
More people at the table means more opinions, more conflict, and more conversations that people are avoiding. This session fixes that.
Diverse teams and flat structures are creating more conflict and more conversations that people actively avoid. This session gives leaders the emotional intelligence tools to turn difficult conversations into their biggest asset. Build real psychological safety and get to better decisions faster.
? Turn difficult conversations into competitive advantage
? Build genuine psychological safety
? Lead diverse teams without losing direction
Ideal for: DEI events, leadership conferences, HR summits, healthcare, government
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Amy Jacobson
An insightful and inspirational speaker, Amy Jacobson is an EI and human behaviour specialist with a strong passion for helping people reach their full potential.
Author, media personality, and an EI and human behaviour specialist, Amy Jacobson has dedicated over 19 years to breaking down misconceptions around emotional intelligence and helping as many people as possible to increase their EI.
Amy is an internationally recognised practitioner of Neuro-Linguistic Programming and Time Line Therapy and Hypnosis. She is also a Certified Level 2 Advanced Coach and holds Associate Diplomas in Management and Financial Services. Amy has over 20 years of experience in the corporate world, with 15 years spent in senior positions and with previous roles including transforming teams and the performance of businesses across Service Delivery, New Business/Sales, Project Management, Product and Technical.
Amy is an experienced EI specialist, passionate speaker, and highly sought-after inspirational coach. She works with businesses and career-minded people across Australia and the international markets to achieve outstanding results, ignite passion and develop strengths.
With a passion for helping people grow and improve their EI, Amy guides her clients on using emotional intelligence to create a clear career path to high performance and success. She combines tough lough and infectious energy and uses custom-developed tools and systems to develop purpose-driven teams that get results.